My autonomy is not the same as it used to be.Updated 9 months ago

First, please check that your ebike wheel's engine software is up to date. If this is not the case, update it from your application.

Secondly, check that there are no mechanical factors affecting the autonomy of your ebike wheel. Please check that your skids and mudguards are properly adjusted, the axle and camber of your wheel, and the pressure and condition of your tires.

If all these points are valid, please start the remote diagnostics of your wheel by referring to this article.

Note that autonomy depends on many factors: terrain, temperature, weight, pedaling style, route (number of stop-and-go's).

In this article, you'll find advice on how to charge your battery to keep your range high and long-lasting.