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Exchange, Return and Refund
Exchange
Exchanges are possible within 14 days of receipt of the order via the withdrawal form. The order must be returned and will be reimbursed. You will have to place a new order. JITENSHA bicycles are not exchangeable. In the event of an error on the part
Return/Cancellation
If, unfortunately, you don't like your JITENSHA, you can exercise your right of withdrawal within 14 days of receipt. To be convinced, come and try it out by making an appointment via this link. To return your JITENSHA, it must be in its original pac
Refund
In the event of exercising the right of withdrawal, JITENSHA will reimburse the sum of the products (less any depreciation costs) within 14 days of the date on which JITENSHA recovers the product or the customer has provided proof of shipment of the